/* 千应客服 - 基础全局样式（布局样式在 agent.css / visitor.css 中） */
* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}
body {
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'PingFang SC', 'Microsoft YaHei', sans-serif;
  background: #f5f7fa;
  color: #1f2937;
}
a { color: inherit; text-decoration: none; }
button {
  cursor: pointer;
  border: none;
  background: none;
  font: inherit;
  outline: none;
}
input, textarea {
  font: inherit;
  outline: none;
}

/* 滚动条 */
::-webkit-scrollbar { width: 8px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: #cbd5e1; border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: #94a3b8; }